Shipping

Here at Andalus your order is a trust and our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times is our top priority. 

 

Your delivery time frame is divided into two parts:

Part 1: Processing

Order verification, tailoring, quality check and packaging. This can take 1–2 days but we aim to get it out for shipping within 12 hours

Part 2: Shipping

This refers to the time it takes for items to be shipped from our warehouses to the destination.

Standard delivery 3-5 working days

Express delivery 1-3 working days

International delivery usually takes about 5 –14 business days. After processing and leaving the warehouse, items usually take between 1- 2 weeks to arrive at their destination but can take longer from time to time depending on circumstances and size of order.

Due to present conditions arising from COVID-19 please bear with us if your order takes slightly longer than anticipated.

We are in the process of making a deal with a logistics provider. For international deliveries, soon we will be able to fulfill your order much much quicker inshallah!

Total Delivery Time

Time it takes to process your order + Time it takes to ship from our warehouse to your door.

If you want to track your order you should have received an email with your tracking number. If you want to inquire about anything else, send us an email support@andalusstores.com and we will get back to you as soon as possible.

Due to the present world climate and the spread of COVID-19 please bear with us if your order takes slightly longer than anticipated. Domestic postal systems and international logistics are under a huge strain, we would love to get your order to you as soon as possible but unfortunately we are at their mercy :/

Investigations into lost parcels can take up to 14 days. Refunds or replacements will not be issued until the investigation is complete. We are continuously looking to improve our service quality, to provide you 100% customer satisfaction.