Your order is a trust even after it has arrived safely at your door! Here's how we do it....

Part 1 Making sure its perfect

First we verify your order, followed by a quality check and finally ensure it is packaged protectively and ready to go! 

Part 2: Sending it out

We then hand it over to our couriers who will get it to you in;

Express: 1-2 working days  
Standard: 3-5 working days
Standard Free: 5-7 working days
International delivery: 3-7 working days!

Please note for international orders (not UK) we don't cover duty tax as this is out of our hands. It is unlikely but in some instances, you may need to pay extra charges once your order arrives. 

Total Delivery Time

If your order was made after 2.30pm add 24 hours to the shipping option you chose at checkout. You don't need to count the days down. We'll update you along the way!


If you want to track your order you should have received an email with your tracking number. Standard Free delivery is NOT tracked.

For other enquiries, send us an email and we will get back to you as soon as possible.

★ Reviews

Don't take our word for it!

71 reviews
Gift Wrap
Malak S. (Dearborn Heights, US)
Delivery needs improvement

I’ve ordered several times and I’ve always had issues with the shipping. Usually takes weeks. Still waiting on an order I placed almost a month ago. However, inquiries regarding issues do go answered via email providing detail. Just frustrating when you’re delivery is pending and it’s a gift for someone.

Salams, hope you are well! Thank you for all your orders and patience despite the poor shipping times. We've changed our couriers and excited about international shipping as it should be much faster insha'Allah :)


What a lovely watch this is. Super feminine, amazing detail and design. It is a very versatile timepiece.

Quran Moon lamp Speaker
Mohaddisa K. (Harrow, GB)
5 stars

Amazing Quran lamp! Great service and high quality! Highly recommend!

The Home Pod Bakhoor Burner
Pauline f.I. (Blessington, IE)
Great retail experience

Would highly recommend Andalus if you're considering a purchase. Apart from the fact that the products I bought are as lovely as I hoped (Quran moon lamp and Bakhoor burner), the customer service was excellent. If you're lucky you might also find a little unexpected treat in your package 🤫! All I'll say is my son was very happy 😊.

Quran Moon lamp Speaker
Maryam P. (Bethnal Green, GB)

Quran Moon lamp Speaker